We at Old School Soccer are committed to customer satisfaction. If you are not completely satisfied with your purchase, our return policy is as follows:
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Time Frame: Returns must be made within 14 days of receipt.
- Condition: Items must be returned in their original condition, unworn and with tags attached.
- Process:
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To start a return, you can contact us at enquiries@oldschoolsoccerstore.co.uk Please note that returns will need to be sent to the following address:
Old school soccer
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8 / 317 Hawthorn Rd Caulfield
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VIC
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Australia
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3162
If an order is sent incorrectly we will bare the return shipping costs , if you are returning because of change of mind or incorrect size ordered the customer is responsible for return cost
.Refunds: Upon receiving and inspecting the returned item, we will process your refund please allow 5-7 Business days
- Exchanges: We can exchange items if they are defective , damaged or you need a different size
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Shipping Costs: Return shipping costs are the responsibility of the customer, unless the return is due to our error.
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Exceptions: Customised items may not be eligible for return.
Please contact us with any questions or concerns regarding your order. We are here to help!